At Credit Free, we believe that healthy digital entertainment starts with awareness and self-control. This page brings together all the tools, guides, and support resources you need to enjoy our platform safely, responsibly, and on your own terms.
The mental and financial wellbeing of every Credit Free member matters more than any business gain. We provide comprehensive control tools, 24/7 support, and full transparency so every player can make informed, responsible decisions.
Six control tools Credit Free provides free of charge to all members — use them as you need
Set your own daily, weekly, or monthly deposit limits directly in your Credit Free account settings. Limits take effect immediately. They can be lowered at any time, but increasing a limit requires a 48-hour waiting period for your protection.
Set a daily session time limit in your Credit Free account. Once the limit is reached, the platform will notify you and encourage you to take a break. This tool helps you maintain a healthy balance between entertainment and everyday life.
Need a short break from the platform? Use Credit Free's self-break feature to temporarily suspend your account – for 24 hours, 7 days, or 30 days. During the break period, you won't be able to log in or carry out any transactions.
Members who wish to stop using Credit Free entirely may apply for permanent self-exclusion. This cannot be reversed for a minimum of one year. Any valid balance in your account will be returned to you once the verification process is complete.
View your full history of deposits, withdrawals, wins, and losses in your Credit Free account dashboard. Detailed reports let you monitor your own playing patterns and make smarter decisions based on real data.
The Credit Free support team is specially trained to handle responsible gaming concerns. Whether you want to talk through your worries, get guidance on control tools, or request a self-exclusion – we're here to help, 24 hours a day.
Simple steps to set limits and protections within your Credit Free account
Open the Credit Free platform in your browser and log in using your registered phone number or email. All responsible gaming control tools are accessible once you are logged in.
Click the profile icon in the top-right corner and select "Account Settings". Look for the "Responsible Gaming" or "Limits & Controls" section within the settings menu.
Choose from deposit limits, play time limits, self-breaks, or self-exclusion. Each tool comes with a clear explanation of how it works before you confirm your selection.
Enter your preferred limit or duration and confirm via the OTP sent to your phone number. Deposit limits take effect immediately. Changes to session time limits apply from the next session onward.
If you have any difficulty setting up your control tools or wish to apply for permanent self-exclusion, please contact the Credit Free support team via live chat or email at support@creditfree.best.
The limit options you can set in your Credit Free account right now
Recognising these signs is the first step towards greater self-control in responsible gaming
If you find yourself frequently topping up deposits after a loss purely to "win back" what you've lost, this is a warning sign to take seriously. Every gaming session is independent from the one before it.
You've promised yourself to stop at a certain limit but repeatedly find yourself unable to stick to it. This suggests your self-control may need additional support, such as system-enforced limits.
Using money meant for utility bills, rent, food, or family needs for gaming is a serious warning sign that requires immediate attention. Gambling should only ever be done with entertainment funds you can fully afford to lose.
Hiding or lying to your partner, family, or friends about your gambling activity or how much you've spent is a sign that you may already sense your habits have crossed a healthy boundary.
If you feel anxious, noticeably restless, or empty when you cannot access the platform, and digital entertainment has become your primary way of coping with daily stress, this is something worth taking seriously.
Work, studies, family responsibilities, or personal relationships begin to suffer due to the time and energy spent on gaming. When entertainment starts crowding out your daily obligations, it has crossed into unhealthy territory.
Responsible gambling is not just a clause in Credit Free's terms and conditions — it is a core value that shapes every decision we make as a platform. From how we design our interface and communicate promotions and bonuses, to how our support team engages with members who need help, responsible gambling is always our primary consideration.
Credit Free is built on the belief that healthy digital entertainment happens within a context of self-control, complete information, and decisions made free from pressure. We do not encourage players to spend beyond their means. We do not use manipulative psychological tactics to extend playing sessions. And we do not hide the truth about the risks inherent in any gambling activity.
Instead, Credit Free provides clear information, easy-to-use control tools, and readily accessible support channels. This is how we show our respect to the Malaysian player community who have trusted us with their time and entertainment budget.
Below are practical guidelines we share with all Credit Free members to help ensure a healthy, enjoyable, and responsible gaming experience:
Use the following questions to reflect on your relationship with gaming on Credit Free. Answer honestly and openly – the results are for your eyes only:
Credit Free has a zero-tolerance policy against the use of the platform by individuals under the age of 21. We implement a range of technical and procedural measures to ensure this:
The Credit Free team is available to help you 24 hours a day, 7 days a week, without any judgment.
support@creditfree.best
Live Chat – response < 5 minutes
The full terms of use for the Credit Free platform, including gaming and deposit rules.
Read NowHow Credit Free collects, uses, and fully protects members' personal information.
Read NowAnswers to the most frequently asked questions about accounts, deposits, withdrawals, and gameplay.
View FAQLearn more about Credit Free, our vision, and our commitment to the Malaysian community.
Read NowLog in to your Credit Free account to access all responsible gaming control tools.
Log In NowA summary of the four key control tools Credit Free provides for your responsible gambling
Set your own daily, weekly, or monthly limits. The Credit Free system will decline any deposit that exceeds the limit you've chosen – there's no way to accidentally go over it.
Daily reminders and play time limits help you maintain a healthy balance between entertainment and everyday life. The platform will automatically log you out once your time limit is reached.
Choose a self-break period of 24 hours, 7 days, or 30 days based on your needs. During this time, your Credit Free account will be inaccessible for any gaming activity or transactions.
For those who decide to stop completely, Credit Free offers a permanent self-exclusion that takes effect for a minimum of one year and cannot be reversed without a strict review process.
Register for free, set your deposit limit, and enjoy responsible digital entertainment in Malaysia. A 100% welcome bonus of up to RM 888 awaits new members — minimum deposit RM 20 only.